Payment and Shipping Options
Payment Options
We gladly accept the following forms of payment: Paypal, Visa, MasterCard, and Discover. When paying by credit card we will ship only to the cardholder's billing address (or alternate shipping address added to the card's billing info). An alternate shipping address is easily added to the credit card's information by calling the 800 number listed on the back of the card! All prices on this site are quoted in United States currency and can change without notice. Furthermore, we only accept payment from verified Paypal customers. If paying by Paypal we can ONLY ship to a "Confirmed" address and will not accept any Paypal payments using an unconfirmed address.
Shipping Policies
All shipping is ground, 5-6 business days from stocking the order. If you would like expediate shipping contact us and an additional charge will be assessed after the order is complete. We primarily ship United Parcel Service (UPS) through all of the 48 US states. Shipping charges are calculated during the checkout process based on item weight and shipping destination. We DO NOT SHIP TO Alaska and Hawaii customers.
The majority of orders placed before 2pm Pacific time (Monday-Friday) will ship within 48 hours if paying via credit card or Paypal. If there are any problems concerning your order or if there is going to be any excessive delays in shipping your order, you will be contacted via email.
Return Policy
We accept product returns if there is a material defect in accord with the manufacturer's warranty, or damage due to shipping. Please inspect your products upon receipt, even if there is no visible damage. We cannot accept returns later than 15 days from time of purchase. Additionally, we can accept returns ONLY on items that we stock and do not accept returns for nutrients or liquids. If however, there is no material defect in the product to be returned, applicable re-stocking charges will be incurred. Hydroponics Unlimited will not be held responsible for return shipping costs.
Warranty Policy
All products are sold with the manufacturers warranty. This is normally one year. Please email us about specific warranties. Most lighting systems carry a 5 year warranty.
For more information on our payment,shipping, return or warranty policies please email us at info@hydroponicsunlimited.com
