In order to protect the privacy of our customers all information related to the transactions of our customers is considered highly confidential. Here at Hydroponics Unlimited customer/transaction information is not rented, loaned, or sold to any third party organization. All transaction information is collected over a secure socket layer (SSL) and is used solely for payment/shipping duties. We are pleased to personally address any privacy question or concern with any of our customers. We do not sell, rent or trade e-mail addresses, nor will we ever send unsolicited e-mail. We send e-mail upon completion of your order to acknowledge your orders with us. Under no circumstances would we ever expose any of your financial information (e.g. credit card number) in email. Hydroponics Unlimited will never even receive your credit card information if paying via PayPal.
The sale of hydroponic equipment for an illegal purpose is illegal in-itself. Any mention of anything illegal during any transaction, verbal or written, the transaction will be ended immediately. We do want your business, but have to remain safe in doing so. The law states that if anyone from Hydroponics Unlimited has any knowledge or gives any advice on growing illegal substances we are just as guilty as the grower. We personally at Hydroponics Unlimited do not care what you grow; Please do not tell us.
If you have any questions concerning your privacy as a customer please contact us.
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect:
This notice applies to all information collected or submitted on the Hydroponics Unlimited website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:
Credit/Debit Card Information
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer gift-cards by which you can personalize a product you order for another person. Information you provide to us to create a gift-card is only used for that purpose, and it is only disclosed to the person receiving the gift.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our website will not be used for this purpose unless you fill out the registration form.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children’s Privacy:
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can access all your personally identifiable information that we collect online and maintain by creating a log in during the checkout procedure or by clicking on “log in” link on the homepage. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.